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Giovanni Cornini
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The inside story of how ChatGPT was built from the people who made it

OpenAI is building next-generation AI GPT-5 and CEO claims it could be superintelligent The upgrade gave users GPT-4 level intelligence, the ability to get responses from the web, analyze data, chat about photos and documents, use GPTs, and access the GPT Store and Voice Mode. OpenAI will, by default, use your conversations with the free chatbot to train data and…



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Giovanni Cornini
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Natural language understanding Wikipedia

NLP vs NLU vs. NLG: What's the Difference? Natural language processing and its subsets have numerous practical applications within today’s world, like healthcare diagnoses or online customer service. To get started with NLU, beginners can follow steps such as understanding NLU concepts, familiarizing themselves with relevant tools and frameworks, experimenting with small projects, and continuously learning and refining their skills. NLU…



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Giovanni Cornini
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What Impact Will AI Have On Customer Service?

7 Best Accent Neutralization Software Tools for Customer Service As we do with everything from internal tools to the products we offer customers, we used our technology in-house first. By testing the AI assistant internally before rolling it out to customers, we addressed compliance and security concerns head-on, particularly regarding access to sensitive customer data. With the addition of AI…



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Giovanni Cornini
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IBMs New Granite 3 0 AI Models Show Strong Performance On Benchmarks

AI and natural intelligence in architectural design Additionally, the researchers gave the chatbot access to 100,000 military dialogue records. Kota highlights that this balance is especially important as Autodesk scales, helping to prevent AI-related spending from spiraling. “In the cloud, if you don’t actively manage, spend can escalate,” he warned, underscoring Autodesk’s focus on value rather than volume. Agentic use…



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Giovanni Cornini
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Giovanni Cornini
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3 Use Cases for GenAI in Contact Center Quality Assurance with Demos!

AI Customer Support: The Use Cases, Best Practices, & Ethics The AI revolution isn’t just driving the creation of higher quality chatbots (with generative AI). There’s also an incredible opportunity for businesses to leverage AI across a range of channels, including in the voice landscape. With the right support, business leaders can stay ahead of AI trends, implement the latest…



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Giovanni Cornini
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Benefits of Chatbots in Healthcare: 9 Use Cases of Healthcare Chatbots

Benefits of Chatbots in Healthcare and Their Applications However, this may involve the passing on of private data, medical or financial, to the chatbot, which stores it somewhere in the digital world. They follow strict privacy and confidentiality protocols, ensuring sensitive health information is handled properly. Designing a Healthcare AI chatbot involves a structured process of understanding the needs, planning,…